faq

Everything before booking.

If something below doesn’t cover it, the intro call will. 15 min, no deck.

What's the difference between Core and Flagship?

Core ($599/mo) covers workflows, automations, and pipelines — the automation engine inside your GHL. Sequences, triggers, conditional logic, pipeline routing, speed-to-lead bots, no-show recovery, reactivation. 48-hour turnaround. Flagship ($1,295/mo) includes everything in Core PLUS sites, funnels, snapshots, A2P 10DLC registration, Meta Pixel + CAPI, Google Ads tracking, GA4, GTM, AI agents, custom code, integrations, ongoing maintenance, and new-client onboarding. 24-hour turnaround. The simplest decision: if your stack is mostly built and you just need the automation layer maintained, Core. If you want one vendor for every build inside GHL, Flagship.

Can I switch from Core to Flagship?

Anytime, mid-month. We pro-rate the difference and you move to 24-hour SLA + the full build catalog immediately. Most agencies start on Core to test the relationship and upgrade once they want us handling more.

Why isn't [X] in Core?

Core is deliberately scoped to workflows + automations + pipelines because that's where the speed-and-quality leverage compounds — same patterns repeated across many clients. Sites, funnels, A2P, Meta CAPI, custom code, AI agents — these have higher build variance and support overhead, so they live in Flagship where the unit economics make sense.

What counts as one build?

One workflow, one pipeline, one funnel, one site page, one snapshot, one email/SMS sequence — each counts as one build. Larger projects get scoped into multiple builds. Most ship in 24 hours; you typically see at least one shipped result every business day, often more for short builds.

Does Flagship really handle every part of GHL?

Yes. End-to-end. Sites, funnels, forms, workflows, pipelines, snapshots, calendars, email/SMS, AI agents, custom CSS/JS/React, SaaS-mode tweaks, integrations, Meta Pixel + CAPI, Google Ads conversion tracking, GA4, GTM (including server-side), attribution dashboards, A2P 10DLC brand + campaign registration with Twilio, ongoing maintenance, new-client onboarding, data migrations. The only things we don't touch: domain DNS at the registrar (you control, we'll hand you the records to paste in) and payment processor account creation (you own the merchant account). Everything else inside the GHL UI, its API, the tracking layer, or the carrier compliance layer — we handle.

Do you handle A2P 10DLC registration with Twilio?

Yes. Brand registration, campaign registration, use-case selection, sample message drafting (TCPA-aligned), opt-in language audit, resubmissions when carriers reject — included in the retainer. Most agencies stall here for weeks because of rejection cycles; we have the templates and the rejection patterns memorized. Toll-free verification too if you're going that route instead.

Do you handle the ad-tracking side too — Pixels, CAPI, GA4?

Yes. Meta Pixel install + CAPI (server-side), Google Ads conversion tracking, GA4 with custom events, GTM containers (client and server-side), enhanced conversions, offline conversion uploads, attribution mapping, UTM hygiene, agency-level reporting dashboards. If your campaigns need it tracked, we wire it. That's all included in the $1,295/mo retainer.

Do you also run the ads, or just wire the tracking?

Both options. The $1,295/mo retainer covers the GHL fulfillment + tracking layer. If you want us actually managing the campaigns end-to-end (creative, targeting, daily optimization, white-labeled under your agency brand), that's an optional add-on we scope on the intro call. We run agency / B2B ads, ecommerce / DTC ads, and home service ads today.

Is this just one-off builds or ongoing fulfillment?

Ongoing fulfillment. We're your retained fulfillment partner — we handle new builds, maintenance, fixes, ongoing tweaks, new client onboarding, data migrations, audits. Anything that comes up in your GHL operations across the month, we handle. That's the difference between a build shop and a fulfillment company.

How fast is "fast"?

Most builds ship in 24 hours from when you submit. Small builds (workflows, single funnel pages, short SMS sequences) often ship same-day. Multi-stage projects (full snapshots, complex AI integrations, multi-page funnels) may take 48-72 hours. You'll see live status on the shared dashboard.

How do you compare to Fusemate / Active Solutions?

On Flagship we're $4 cheaper than Fusemate's Scale Plan ($1,295 vs $1,299) with the same scope. We don't require a 3-month commitment — pause anytime starting month 1. Our money-back window is 30 days vs their 14. We also offer Core at $599/mo for agencies that only need the automation engine maintained, which Fusemate doesn't have. The big shops have more headcount; we have a tighter, more senior team and faster default SLA.

Can I add my whole team to the dashboard?

Yes. Bring your ops lead, account managers, anyone who needs to submit. We don't charge per seat.

What if I'm not happy with a build?

Unlimited revisions on the same build. We'll keep iterating until it works the way you want. If we miss the brief on your first build entirely, we refund the month — no negotiation. Window is 30 days from your first build.

Can I really pause anytime?

Yes. Pause your subscription mid-month. We resume from your remaining days when you come back. No "use it or lose it." Most agencies pause during slow seasons or after a heavy build push. No 3-month minimum, no early-termination fee.

How do I give you access?

You add us as a user on the relevant GHL sub-accounts. We never touch agency-level settings unless you explicitly request it. We log every change in the build card so your team can review what we did.

Do you only work with specific agency niches?

No. We work with any agency, consultant, SaaS owner, or operator running GHL — home services, e-com, coaching, info, B2B, healthcare, real estate, whatever. The build patterns repeat across niches. If it lives in GHL, we build it.

Can you build for me directly (not for my agency clients)?

Yes. Most of our clients are agencies. Some are direct operators running their own single-business GHL. Both work.

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